National Information Center on Health Services Research and Health Care Technology (NICHSR)
Health Literacy and Cultural Competence
Health Literacy is defined in the National Library of Medicine's Current Bibliographies in Medicine: Health Literacy as "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions" (Selden, Zorn, Ratzan, Parker, 2000)
Culturally and linguistically appropriate services "are respectful of and responsive to the health beliefs, practices and needs of diverse patients. The percentage of Americans who are racial and ethnic minorities and who speak a primary language other than English continues grow rapidly. Organizations are looking to meet the challenges of serving diverse communities and provide high quality services and care."(Center for Linguistic and Cultural Competence in Health Care, cited 6/17/2016)
A specialized search for published research in PubMed has been developed to help inform investigations of health literacy. An extensive list of health literacy resources is also featured on this website.
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AHRQ Innovations Exchange: Search on Health Literacy, Cultural Competency, and Numeracy
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
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HSRProj (Health Services Research Projects in Progress): Projects on Health Literacy, Cultural Competency, and Numeracy
- (National Library of Medicine (NLM), NIH)
Details
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HSRR (Health Services and Sciences Research Resources): Datasets, instruments and software related to Health Literacy, Cultural Competency, and Numeracy
- (National Library of Medicine (NLM), NIH)
Details
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MEDLINE/PubMed Search and Health Literacy Information Resources
- (National Library of Medicine (NLM), NIH)
Details
This structured search will assist the user in formulating a detailed search within the MEDLINE/Pubmed database. The website also contains a list of important resources concerning health literacy.
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Apr-04-2019
Plain Language Past and Present, Part I: The Legacy of “Gobbledygook” - (Centers for Disease Control and Prevention (CDC), HHS) DetailsThis blog post is the first in a series of three—Plain Language Past and Present—that will showcase early efforts in plain language implementation, including Gobbledygook Has Gotta Go, a 1996 pioneering book by Bureau of Land Management employee John O’Hayre.
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Apr-03-2019
More Effort is Needed to Ensure Patients Understand Doctors' Instructions (March 2019) - (Agency for Healthcare Research and Quality (AHRQ), HHS) DetailsFactsheet outlines how the teach-back method is a useful tool in improving health literacy among patients.
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Feb-11-2019
Patient-Centered, Integrated Health Care Quality Measures Could Improve Health Literacy, Language Access, and Cultural Competence - (National Academy of Medicine) DetailsPaper argues that health care quality improvement measures could include health literacy, language access, and cultural competence - three critical factors to providing patient-centered care. Measurable improvements in these three domains would result in a more patient-centered and equity-based health care system - which, by its very nature, would provide higher quality care to all patients.
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Dec-04-2018
New HHS Checklist Helps First Responders Ensure Language Access and Effective Communication During Emergencies - (U.S. Department of Health and Human Services (HHS)) DetailsThe U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR) has unveiled a plain language checklist - PDF to help first responders provide services to individuals with limited English proficiency and individuals with disabilities during emergency response and recovery efforts.
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Nov-30-2018
Association Between Health Insurance Literacy and Avoidance of Health Care Services Owing to Cost - (American Medical Association (AMA)) DetailsStudy assesses the association between health insurance literacy and self-reported avoidance of health care services owing to cost.
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Oct-15-2018
Promoting Healthy Communities: Libraries Connecting You to Coverage - (American Library Association) DetailsThe Public Library Association, along with nearly a dozen other organizations throughout the U.S., is working to promote health insurance enrollment, with primary goal is to promote enrollment in the health insurance marketplace during the Open Enrollment period of the Affordable Care Act. PLA will do this by distributing quality materials and communications and offering 120 mini-grants of $300 to U.S. public libraries to disseminate, offer education, and encourage their communities to enroll in the health insurance Marketplace during the Open Enrollment period between November 1 and December 15, 2018.
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Oct-10-2018
Clarity Across Languages - (National Library of Medicine (NLM), NIH) DetailsBlog post discusses how the National Library of Medicine works to improve health literacy and cultural competence in MedlinePlus.
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Oct-09-2018
Integration of Oral Health and Primary Care: Communication, Coordination and Referral - (National Academies of Science, Engineering, and Medicine (NASEM)) DetailsThis discussion paper focuses on some particularly challenging aspects of bridging primary care and oral health care for low health literacy populations. Because of the lack of physical proximity between most dental and medical practices, even in some co-located places, many patients and providers have difficulty navigating this divide.
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Oct-01-2018
Three New Research Areas Added to NIMHD’s Language Access Portal - (National Institute on Minority Health and Health Disparities (NIMHD), NIH) DetailsNIMHD has recently added new topics to their Language Access Portal: dementia, mental health, and substance abuse.
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Jul-23-2018
10 Health Literacy Tips for Reporting Data - (Centers for Disease Control and Prevention (CDC), HHS) DetailsBlog post compiles 10 easy ways to consider health literacy when reporting data.
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Measurement Tools
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AHRQ Pharmacy Health Literacy Center
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This set of tools was developed to assist pharmacists in providing patients with appropriate and clear information.
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CAHPS Health Literacy Item Sets
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
The CAHPS Health Literacy Item Sets ask about providers' efforts to foster and improve the health literacy of patients.
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Cultural and Linguistic Competence: Additional AHRQ and HHS Resources
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This series of resources is geared for policymakers.
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Cultural and Linguistic Competency
- (Office of Minority Health (OMH), HHS)
Details
Resources on cultural competency and removing language and cultural barriers to health care for limited English-speaking populations.
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Health Literacy Activities by State
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
This set of links provides information on local organizations and local government activities in the area of health literacy.
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Health Literacy Data Map
- (University of North Carolina at Chapel Hill, Health Science Library)
Details
Map provides health literacy data for neighborhoods throughout the U.S. based on the 2003 National Assessment of Adult Literacy (NAAL) data.
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Health Literacy Online, 2nd Edition
- (Office of Disease Prevention and Health Promotion (ODPHP), HHS)
Details
Guide for writing and designing easy-to-use health websites. Revised in 2016.
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Health Literacy Online: A Guide for Simplifying the User Experience
- (Office of Disease Prevention and Health Promotion (ODPHP), HHS)
Details
Provides an overview of health literacy concepts and techniques for improving health literacy. Designed for government employees, grantees and contractors, and community partners working in healthcare and public health fields. The tools can be applied to healthcare delivery, policy, administration, communication, and education activities aimed at the public.
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Health Literacy Research
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Site provides information and tools for planning research, identifying opportunities and barriers to improving health literacy in an organization, finding funding opportunities, and learning about current research on health literacy topics.
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Health Literacy Universal Precautions Toolkit, 2nd Edition.
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This toolkit is designed to assist primary care practices by providing a method to assess their services for health literacy considerations, raise awareness of the entire staff, and work on specific problem areas.
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Health Literacy Universal Precautions Toolkit, 2nd Edition: Use the Teach-Back Method: Tool #5
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
The "Teach Back" method permits the health care professional to determine if the patient understands the information they have been given.
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Health Literacy and Communication
- (Office of Disease Prevention and Health Promotion (ODPHP), HHS)
Details
The Office of Disease Prevention and Health Promotion (ODPHP) has pulled together key tools, research and reports, and resources for public health and health communication professionals.
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Health Literacy: Accurate, Accessible and Actionable Health Information for All
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Information and tools to improve health literacy and public health.
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Health Literate Care Model
- (Office of Disease Prevention and Health Promotion (ODPHP), HHS)
Details
The Health Literate Care Model is a tool that combines health literacy principles from the Universal Precautions Toolkit into the widely adopted Chronic Care Model and calls for health care providers to: approach all patients as if they are at risk of not understanding health information, employ a range of strategies for clear communication, and confirm that patients understand what providers are saying.
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Healthcare Communications
- (Indian Health Service (IHS))
Details
Resources and information about health literacy and plain language communication.
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Know the Science
- (National Center for Complementary and Integrative Health (NCCIH), NIH)
Details
Initiative aiming to clarify and explain scientific topics related to health research. This effort features a variety of materials including interactive modules, quizzes, and videos to provide engaging, straightforward content for consumers to dive in and get to know the science.
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National Action Plan to Improve Health Literacy
- (Office of Disease Prevention and Health Promotion (ODPHP), HHS)
Details
The National Action Plan to Improve Health Literacy seeks to engage organizations, professionals, policymakers, communities, individuals, and families in a linked, multisector effort to improve health literacy.
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QuestionBuilder App: An AHRQ App for Digital Healthcare
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
The AHRQ QuestionBuilder app helps patients and caregivers prepare for medical appointments and maximize visit time. Patients can use the app to prepare and organize questions by type of medical encounter; take photos of insurance cards, pill bottles, and more; and access consumer education materials and videos.
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Simply Put: A guide for creating easy-to-understand materials
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
This toolkit assists in transforming complicated scientific and technical information into materials more easily understood by a variety of health audiences.
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The Health Literacy of America's Adults: Results from the 2003 National Assessment of Adult Literacy
- (National Center for Educational Statistics)
Details
The report uses four performance levels to report health literacy: Below Basic, Basic, Intermediate, and Proficient.
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The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards)
- (Office of Minority Health (OMH), HHS)
Details
Registration is required to access this document, which provides a framework for health care organizations to serve the nation's increasingly diverse communities. Also included is a fact sheet and video.
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Toolkit for Making Written Material Clear and Effective
- (Centers for Medicare & Medicaid Services (CMS), HHS)
Details
Provides a detailed and comprehensive set of tools to help make written material in printed formats easier for people to read, understand, and use.
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Tracking CLAS
- (Office of Minority Health (OMH), HHS)
Details
This map tracks state and territorial efforts to promote or implement culturally and linguistically appropriate services.
- Assess Health Literacy in Your Organization
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Literacy assessment tools for pharmacy, universal precautions, environment are included in this collection.
- Fry's Readability Formula
- (Iowa Department of Public Health)
Details
This tool assists in assessing document readability.
- Gunning Fog Index
Details
This tool provides a calculation for assessing document readability.
- Health Literacy Measurement Tools (Revised)
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This website provides access to three health literacy assessment tools: "Short Assessment of Health Literacy-Spanish and English", "Rapid Estimate of Adult Literacy in Medicine-Short Form", and "Short Assessment of Health Literacy for Spanish Adults"
- Health Literacy Tool Shed
- (Boston University)
Details
The Health Literacy Tool Shed is an online database of health literacy measures. The site contains information about measures, including their psychometric properties, based on a review of the peer-reviewed literature.
- Measures of People's Skills and Experiences
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Examples of large-scale surveys and measurements used to gauge health literacy.
- Patient Education Materials Assessment Tool (PEMAT)
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
Instrument tool to assess the understandability and actionability of print and audiovisual patient education materials.
- Rapid Estimate of Adult Literacy in Medicine revised, shorter version (REALM-R)
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This test is a brief screening instrument used to assess an adult patient's ability to read common medical words.
- The "SMOG" Readability Test (2008)
- (University of South Carolina, Arnold School of Public Health)
Details
This tool assists in the assessment of readability in written documents.
- The Newest Vital Sign: A New Health Literacy - Assessment Tool for Health Care Providers
Details
Available in English and Spanish, this health literacy tool was developed by researchers at University of Arizona College of Medicine and the University of North Carolina.
- Tool for Assessing Cultural Competence Training (TACCT)
- (Association of American Medical Colleges)
Details
PDF and Excel spreadsheet for this self-administered assessment tool aimed at medical schools, to examine the components of the medical school curriculum. Guidelines for use of the tool, as well as a detailed bibliography are available.
Measurement Tools
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End-of-Life and Palliative Care Health Literacy: Improving Outcomes in Serious, Advanced Illness (R01 Clinical Trial Optional)
- (National Institute of Nursing Research (NINR), NIH)
Details
Funding for research focused on identification of the key barriers to effective end-of-life and palliative care (EOLPC) health literacy in diverse settings and populations, and to create novel strategies, interventions, and models of care to improve EOLPC health literacy, with the goal of improving outcomes for individuals with serious, advanced illness and their families and caregivers.
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End-of-Life and Palliative Care Health Literacy: Improving Outcomes in Serious, Advanced Illness (R21 Clinical Trial Optional)
- (National Institute of Nursing Research (NINR), NIH)
Details
Funding for research focused on identification of the key barriers to effective end-of-life and palliative care (EOLPC) health literacy in diverse settings and populations, and to create novel strategies, interventions, and models of care to improve EOLPC health literacy, with the goal of improving outcomes for individuals with serious, advanced illness and their families and caregivers.
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Innovative Approaches to Studying Cancer Communication in the New Media Environment (R01 - Clinical Trial Optional)
- (National Institutes of Health (NIH), HHS)
Details
This Funding Opportunity Announcement (FOA) invites applications that seek to apply one or more innovative methodologies in communication research across the cancer control continuum, from prevention, early detection, diagnosis, treatment, and survivorship, to end of life.
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Innovative Approaches to Studying Cancer Communication in the New Media Environment (R21 - Clinical Trial Optional)
- (National Institutes of Health (NIH), HHS)
Details
This Funding Opportunity Announcement (FOA) invites applications that seek to apply one or more innovative methodologies in communication research across the cancer control continuum, from prevention, early detection, diagnosis, treatment, and survivorship, to end of life.
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Typical and Atypical Patterns of Language and Literacy in Dual Language Learners (R01-Clinical Trial Optional)
- (National Institutes of Health (NIH), HHS)
Details
The purpose of this FOA is to support investigator-initiated R01 applications that will inform our understanding of the typical and atypical patterns of language and literacy development of dual language learners (DLLs) in the United States.
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Typical and Atypical Patterns of Language and Literacy in Dual Language Learners (R21-Clinical Trial Optional)
- (National Institutes of Health (NIH), HHS)
Details
Funding to support investigator-initiated R21 applications that will inform our understanding of the typical and atypical patterns of language and literacy development of dual language learners (DLLs) in the United States.
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A Practical Guide to Implementing the National CLAS Standards: For Racial, Ethnic and Linguistic Minorities, People with Disabilities and Sexual and Gender Minorities (2016)
- (Centers for Medicare & Medicaid Services (CMS), HHS)
Details
The purpose of this toolkit is to enable organizations to implement the National CLAS Standards and improve health equity. It is organized according to the enhanced National CLAS Standards, and provides practical tools and examples of CLAS, in addition to efforts to implement the National CLAS Standards that can be adapted for use by health care organizations.
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A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
Proceedings from a public workshop featuring invited presentations and discussion of the quality performance measures for integration of health literacy, cultural competence, and language access services.
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AHRQ Pharmacy Health Literacy Assessment Tool User's Guide
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This site provides pharmacists with recently released health literacy tools and other resources from AHRQ.
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Becoming a Culturally Competent Health Care Organization (2013)
- (Health Research and Educational Trust (HRET))
Details
This guide describes the benefits, steps and educational techniques of becoming a culturally competent health care organization.
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Building the Case for Health Literacy Proceedings of a Workshop (2018)
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
The results of a November 2017 workshop, this volume looks at the role of health literacy in improving the health of communities, providing better care, providing affordable care, and improving the experience of the health care team
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Communicating Science Effectively: A Research Agenda (2016)
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
This publication offers a research agenda for science communicators and researchers seeking to apply research and fill gaps in knowledge about how to communicate effectively about science, focusing in particular on issues that are contentious in the public sphere.
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Consumer Decisionmaking in the Health Care Marketplace
- (RAND Corporation)
Details
A new report discusses how choosing a healthcare insurance plan can be limited by health literacy, numeracy, and poor website design.
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Consumer Health Informatics Research Resources: Health Literacy
- (National Library of Medicine (NLM), NIH)
Details
CHIRr provides a resource of outcome variables and suggested measures to guide a comprehensive consumer health informatics assessment.
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Cultural Competence in Health Literacy Primer
- (University of Maryland)
Details
The primer aims at reducing health disparities and improving health outcomes by providing students in the health professions and practicing health professionals with resources to implement effective cross-cultural communication skills, have the tools necessary to deliver culturally and linguistically appropriate healthcare services to diverse groups, and develop programs and policies to improve health outcomes and reduce health disparities.
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Designing Health Literate Mobile Apps
- (National Academy of Medicine)
Details
This discussion paper presents a case study to assist developers in creating health literate mobile apps.
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Do Cultural Competency Interventions Work?: A Systematic Review on Improving Rehabilitation Outcomes for Ethnically and Linguistically Diverse Individuals with Disabilities (2011)
- (American Institutes of Research)
Details
This Technical Brief from SEDL describes a systematic review which looked at the ability of cultural competency interventions to improve rehabilitation outcomes for ethnically and linguistically diverse individuals with disabilities, and if so, for whom and under what conditions.
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Facilitating Health Communication with Immigrant, Refugee, and Migrant Populations Through the Use of Health Literacy and Community Engagement Strategies: Proceedings of a Workshop
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
To better understand how the public health and health care communities can meet the challenges of serving an increasingly diverse population, the Roundtable on Health Literacy created an ad hoc committee to plan and conduct a public workshop on facilitating health communication with immigrant, refugee, and migrant populations through the use of health literate approaches. The workshop rapporteurs have prepared this proceedings as a factual summation of the session discussions.
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Five Steps for Inclusive Communication: Engaging People with Disabilities
- (National Association of County and City Health Officials (NACCHO))
Details
This fact sheet provides five action steps for local health departments to ensure that accessibility and inclusion are agency-wide priorities when developing and delivering all forms of communication.
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Health Literacy
- (National Network of Libraries of Medicine (NN/LM))
Details
Information about health literacy including health literacy in a cultural context, the prevalence of low health literacy, and initiatives to improve patient communication.
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Health Literacy Fact Sheets
- (Center for Health Care Strategies (CHCS))
Details
This series of fact sheets was developed to assist clinicians, patient advocates, and other stakeholders in improving care for individuals with low health literacy.
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Health Literacy Implications for Health Care Reform - Workshop Summary
- (National Academy of Medicine)
Details
This paper looks at health literacy as a major component in the implementation of the Affordable Care Act.
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Health Literacy Interventions and Outcomes: An Updated Systematic Review
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
Released in March of 2011, this update of the 2004 systematic review looks at health care service use and health outcomes related to differences in health literacy level.
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Health Literacy Month Handbook: The Event Planning Guide for Health Literacy Advocates
- (Health Literacy Consulting)
Details
A guide to help you create, plan, run, and evaluate Health Literacy Month events. It is intended as a reference to use throughout your planning process.
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Health Literacy and Older Adults: Reshaping the Landscape: Proceedings of a Workshop
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
Proceedings of a one-day workshop focused on changing the health needs of older adults, chronic disease and medication management, health communication challenges for older adults, health literacy needs and challenges for caregivers, and other topics related to health literacy for older people.
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Health Literacy: A Necessary Element for Achieving Health Equity (2015)
- (National Academy of Medicine)
Details
This paper demonstrates the intersection of health literacy, health equity, and health disparities both in practice and in research.
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Health Literacy: A Prescription to End Confusion
- (National Academy of Medicine)
Details
This book, from 2004, presents a series of recommendations to promote health literacy.
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Health Literacy: Past, Present, and Future: Workshop Summary (2015)
- (National Academy of Medicine)
Details
The results of a November 2014 workshop, this report commemorated the anniversary of the inauguration of the IOM Roundtable on Health Literacy with an examination of the past, present, and future of the field at a local, national and international level.
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HealthReach
- (National Library of Medicine (NLM), NIH)
Details
Resource of quality multilingual, multicultural public health information for those working with or providing care to individuals with limited English proficiency.
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Improving Cultural Competence : Quick Guide for Clinicians Based on TIP 59
- (Substance Abuse & Mental Health Services Administration (SAMHSA), HHS)
Details
This TIP provides professionals in behavioral health and related fields with consensus-based, field-reviewed guidelines on the role of culture in the delivery of mental and substance use disorder services
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Improving Cultural Competence to Reduce Health Disparities (2016)
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
The results of a systematic review of information on culturally appropriate health care for people with disabilities, for the LGBT community, and for racial/ethnic minorities.
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Improving Cultural Competence to Reduce Health Disparities for Priority Populations
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
This document represents a set of standards on governance, leadership, workforce; communication and language assistance; organizational engagement, continuous improvement, and accountability to help increase cultural competence.
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Improving Cultural Competence: Quick Guide for Administrators Based on TIP 59 (2016)
- (Substance Abuse & Mental Health Services Administration (SAMHSA), HHS)
Details
This guide for administrators discusses importance of cultural considerations in the delivery of substance abuse and mental health services.
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Integrating Health Literacy, Cultural Competence, and Language Access Services: Workshop Summary
- (National Academy of Medicine)
Details
A publication that covers practical methods of integrating health literacy, cultural competence, and language access services into health care delivery.
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Leveraging Culture to Address Health Inequalities: Examples from Native Communities - Workshop Summary
- (National Academy of Medicine)
Details
Held November 14, 2012, this workshop examined the health inequalities affecting Native American, Alaska Native, First Nation, Native Hawaiians, and Pacific Islander populations, and the ways in which culture could help reduce those disparities.
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Literacy and Health in America (2004)
- (Educational Testing Service)
Details
This policy information report from 2004 builds on two prior reports to demonstrate the effects of literacy on health status.
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Maryland Cultural, Linguistic and Health Literacy Competency Strategies: A Policy Framework for 2013-2020 (2013)
- (State of Maryland)
Details
The report of a working group, this document outlines the group's recommendations, based on a series of charges to increase the cultural, linguistic, and health literacy competency of health providers and health care delivery organizations throughout Maryland.
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Plain Language Materials & Resources
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Provided on this website are tools aimed at assisting in the creation of jargon-free documents. Federal Guidelines from the Plain Language Action and Information Network are included.
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Relevance of Health Literacy to Precision Medicine: Proceedings of a Workshop
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
Summary of a workshop on the intersection of health literacy and precision medicine.
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Research-based Health Literacy Materials and Instruction Guide - Beginning and Intermediate ABE and ESL Levels
- (National Institute for Literacy)
Details
These health literacy materials meet both the need of adults to enhance their literacy skills as well as their need to navigate the health care system and begin to achieve better health care for themselves and their families.
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Responding to Culture: Beyond Cultural Competence Training (2014)
- (Robert Wood Johnson Foundation (RWJF))
Details
This issue brief examines the importance of culture to health care and health disparities.
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TIP 59: Improving Cultural Competence
- (Substance Abuse & Mental Health Services Administration (SAMHSA), HHS)
Details
This guide helps professional care providers and administrators understand the role of culture in the delivery of mental health and substance use services. It describes cultural competence and discusses racial, ethnic, and cultural considerations.
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The Evidence Base for Cultural and Linguistic Competency in Health Care
- (Commonwealth Fund)
Details
This study, which includes an introductory video, examines the literature for the evidence of cultural and linguistic competence affecting health and mental health outcomes.
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The Great American Search for Healthcare Information
Details
Results from a survey of 1,700 American adults on healthcare information seeking. (Weber Shandwick)
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The Intersection of Behavioral Health, Mental Health, and Health Literacy: Proceedings of a Workshop
- (National Academies of Science, Engineering, and Medicine (NASEM))
Details
This publication summarizes the discussions that took place throughout a July 2018 workshop, highlighting key lessons, practical strategies, and the needs and opportunities for using the principles of health literacy to improve communication among health care providers, individuals with behavioral health and mental health challenges, and family members.
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The Journey to Become a Health Literate Organization: A Snapshot of Health System Improvement
- (National Library of Medicine (NLM), NIH)
Details
This chapter from Studies in Health Technology and Informatics, Volume 240: Health Literacy explores the journey that a growing number of health care organizations are taking to become health literate.
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Understanding Health Literacy and its Barriers: Current Bibliographies in Medicine
- (National Library of Medicine (NLM), NIH)
Details
Compiles resources describing the barriers encountered by efforts to improve health literacy in the U.S. population.
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From Beyond our Borders: Providing Multilingual and Multicultural Health Information
- (National Network of Libraries of Medicine (NN/LM))
Details
August 5-30, 2019.
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Cultural Competence Education (2005)
- (Association of American Medical Colleges)
Details
These educational standards were developed to introduce cultural competence into the medical curriculum.
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Culture Clues
- (University of Washington Medical Center)
Details
Tip sheets to increase awareness about concepts and preferences of patients from diverse cultures.
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Culture and Health Literacy Modules
- (University of Minnesota, School of Public Health)
Details
This free, online course discusses how inequalities in health information contribute to health disparities and what communities can do to close the gap and improve health literacy.
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Find Training
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Courses on health literacy from CDC, as well as links to non-CDC courses.
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Georgetown University Leadership Academy
- (Georgetown University)
Details
The Leadership Institute is a collaborative, multifaceted initiative with a goal to increase the number and capacity of leaders to advance and sustain cultural and linguistic competence and respond to the growing cultural diversity among people with intellectual and developmental disabilities in the United States, its territories, and tribal communities.
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Health Literacy Special Collection: Tools and Resources for Health Literacy Initiatives
Details
This collection serves as a starting point for finding health literacy resources to improve health literacy, improve health outcomes, and reduce disparities in health.
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Health Literacy for Public Health Professionals
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Free web-based course to educate public health professionals on the importance of health literacy and their role in providing health information and services and promoting public health literacy.
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North Carolina Program on Health Literacy
- (University of North Carolina at Chapel Hill (UNC))
Details
Provides an overview of health literacy, literacy assessment instruments, health communication and teaching aids, and the Health Literacy Universal Precautions Toolkit.
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Office of Minority Health Education Resources
- (Office of Minority Health (OMH), HHS)
Details
Free, continuing education e-learning programs, designed to help users provider culturally and linguistically appropriate services (CLAS).
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Primer: Cultural Competency and Health Literacy: A Guide for Teaching Health Professionals and Students (2013)
- (Maryland Department of Health and Mental Hygiene)
Details
The primer aims at reducing health disparities and improving health outcomes by providing students in the health professions and practicing health professionals with resources to implement effective cross-cultural communication skills, have the tools necessary to deliver culturally and linguistically appropriate healthcare services to diverse groups, and develop programs and policies to improve health outcomes and reduce health disparities.
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Quality Healthcare for Lesbian, Gay, Bisexual & Transgender People
Details
Archived cultural competence webinar series provides an overview of the health concerns and healthcare of LGBT people, to better create comprehensive systems of care that support positive outcomes and experiences for LGBT people. (GLMA)
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Training from Organizations other than CDC
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Training materials from government, educational, and private sources are included on this CDC website. Some courses offer CE credits.
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Transforming the Face of Health Professions through Cultural and Linguistic Competence Education: The Role of the HRSA Centers of Excellence (2005)
- (Health Resources and Services Administration (HRSA), HHS)
Details
A curriculum guide from 2005.
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Past Meetings
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Health Communication Matters! Webinar Series
- (University of California Berkeley, School of Public Health)
Details
Ongoing webinar series helps participants in all walks of public health apply techniques to communicate effectively with consumers, health professionals, disenfranchised communities, and public health peers. Site also contains links to archived videos, slides, and resources.
- Conference: Improving Health Science Communication
- (University of Michigan)
Details
A 2 day conference from June 2016 to discuss how to more effectively present health research to the public. Slides and presentations are archived for viewing/download.
- Cultural Competence Webinar Series
- (GLMA)
Details
A series of webinars which examine cultural competence issues for the LGBT community.
- Dr. Rima Rudd on Health Literacy
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Dr. Rudd discusses the need to define and develop health literacy environments that support scientific principles, integrate health literacy findings and are conducive to efficacious action at an April 2015 conference.
- Eisenberg Center Conference Series
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
Conference proceedings and white papers from past seminars are available. The conference discusses of state-of-the-art concepts in communication and medical decisionmaking.
- Facilitating State Health Exchange Communication Through the Use of Health Literate Practices - Workshop Summary (2012)
- (National Academy of Medicine)
Details
Released February, 2012, from a workshop on July 19, 2011, this report examines the implications of health literacy on the Affordable Care Act. Without significant improvements in health literacy, nearly half of all Americans will find the selection of health insurance to be daunting.
- Getting Your Patients Ready for Effective Health Communications
- (Centers for Disease Control and Prevention (CDC), HHS)
Details
Pre-recorded webinar describes strategies that diabetes educators, health educators, and community health workers can use to enhance and improve patient-provider communication.
- Health Literacy Out Loud Podcasts
- (Health Literacy Consulting)
Details
Podcast interviews about health literacy.
- Health Literacy and Numeracy: Workshop Summary (2014)
- (National Academy of Medicine)
Details
The results of a workshop from July 18, 2013, this report looks at the issues surrounding numeracy in relation to health literacy.
- Health Literacy: Report from an RCGP-led health literacy workshop (2014)
- (Royal College of General Practitioners)
Details
- How Can Health Care Organizations Become More Health Literate? - Workshop Summary
- (National Academy of Medicine)
Details
This workshop, held in November of 2011, looks at the importance of the health care system in enhancing health literacy.
- Implications of Health Literacy for Public Health: Workshop Summary
- (National Academy of Medicine)
Details
The results of a workshop, held on November 21, 2013, which examined the mission and essential services of public health through the lens of health literacy are outlined in this report.
- Improving Opioid Misuse Prevention Literacy between Older Adults and Health Care Providers
- (Substance Abuse & Mental Health Services Administration (SAMHSA), HHS)
Details
This webinar features discussion among opioid misuse health literacy experts about effective prevention strategies, approaches, and resources that can advance an understanding and a dialogue between older patients and their health care providers about opioid use.
- Informed Consent and Health Literacy: Workshop Summary
- (National Academy of Medicine)
Details
The summary of a workshop held July 28, 2014, this report looks at the ways in which the informed consent process can be improved with health-literate communications methods.
- Innovations in Health Literacy Research: Workshop Summary (2011)
- (National Academy of Medicine)
Details
This volume is the results of a workshop held May 27, 2010.
- Oral Health Literacy: Workshop Summary
- (National Academy of Medicine)
Details
The results of a workshop held March 29, 2012, this book examines the issues of oral health and health literacy.
- Proceedings of the Surgeon General's Workshop on Improving Health Literacy
- (National Institutes of Health (NIH), HHS)
Details
Proceedings from workshop on health literacy held September 2006.
- Language Access Webinar Series
- (Wyoming Department of Health)
Details
March 20, April 17, & May 22, 2019; 11:30-12:30pm MT.
- Addressing Medication Complexity Through Innovative Community-Based Strategies and Partnerships
- (Center for Health Care Strategies (CHCS))
Details
May 22, 2019 1:30pm ET.
- Integrating Cultural Humility into Practice
- (National Network of Libraries of Medicine (NN/LM))
Details
June 6, 2019 3:00-4:00pm ET.
- PNR Rendezvous: Libraries Connecting You to Coverage
- (National Network of Libraries of Medicine (NN/LM))
Details
June 19, 2019 4:00-5:00pm ET. This webinar will help public library staff better understand the importance of health insurance literacy, how to promote accurate health information and resources, and how to develop partnerships to advocate for a healthy community.
- Messages Received: Strategies for Effective Health Communication
- (Urban Coalition for HIV/AIDS Prevention Services (UCHAPS))
Details
June 26, 2019 12:00-4:00pm ET; Washington, DC.
- Healthy Aging at Your Library: Connecting Older Adults to Health Information
- (National Network of Libraries of Medicine (NN/LM))
Details
July 30, 2019 12:00-1:00pm ET.
- Health and Wellness at the Library: The Essentials of Providing Consumer Health Services
- (National Network of Libraries of Medicine (NN/LM))
Details
September 9-October 4, 2019.
- Healthy Aging at Your Library: Connecting Older Adults to Health Information
- (National Network of Libraries of Medicine (NN/LM))
Details
February 25, 2020 12:00-1:00pm ET.
- Annual Health Literacy Conference
- (Institute for Healthcare Advancement)
Details
- Bringing Outcomes into Focus: Recognizing and Managing Low Health Literacy in Primary Care (Webinar)
- (Med Learning Group)
Details
This case-based live activity will cover issues health care providers face in addressing low health literacy among their patient population.
- Tracking American Health Literacy and Prescribing Improvement: Webinar
Details
This on demand webinar requires registration to attend. It examines the health literacy issues which impact consumers abilities to navigate the health system and participate in their care.
Upcoming Meetings
Past Meetings
Upcoming Meetings
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Center for Linguistic and Cultural Competency in Health Care
- (Office of Minority Health (OMH), HHS)
Details
The mission of OMH is to improve and protect the health of racial and ethnic minority populations through the development of health policies and programs that will eliminate health disparities and promote cultural competency, through the Center for Linguistic and Cultural Competence. OMH also supports the OMHRC Knowledge Center Library, an extensive searchable resource.
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Clear Communication: A NIH Health Literacy Initiative
- (National Institutes of Health (NIH), HHS)
Details
The NIH Clear Communication Initiative focuses on tools and resources that address health literacy particularly as it relates to conveying scientific information and research: 1) Providing information in the form and with the content that is accessible to specific audiences based on cultural competence; and 2) Incorporating plain language approaches and new technologies.
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Cultural Competence Resources for Health Care Providers
- (Health Resources and Services Administration (HRSA), HHS)
Details
Highlights HRSA-supported projects on cross-cultural health care in areas such as special population, race/ethnicity, age, organ donation and transplantation, and research.
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Health Literacy Web Portal
- (Agency for Healthcare Research and Quality (AHRQ), HHS)
Details
A collection of AHRQ resources, toolkits, and learning modules for a variety of health care professionals.
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Health Literacy Workgroup
- (U.S. Department of Health and Human Services (HHS))
Details
The HHS Health Literacy Workgroup is comprised of all operating and most staff divisions under HHS, and has met regularly since 2003. The workgroup collaborates to ensure that improving health literacy remains a priority for HHS. The workgroup strives to create understandable and actionable health information, support and facilitate engaged and activated health consumers, and refresh the health literacy science base on a regular basis.
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Health Literacy and the NICHD
- (Eunice Kennedy Shriver National Institute of Child Health and Human Development, NIH)
Details
This agency explores health processes, and examines the impact of disabilities, diseases, and variations on the lives of individuals. As part of its mission, it supports and conducts research aimed at increasing health literacy and numeracy.
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Healthy People 2020: Health Communication and Health Information Technology
Details
The Healthy People 2020 goals provide a science-based, 10-year national objectives for improving the health of all Americans. Among the goals are those aimed at 1)improving the health literacy of the population, and 2)increasing the proportion of persons who report that their health care providers have satisfactory communication skills.
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National Center for Cultural Competence
- (Georgetown University, National Center for Cultural Competence)
Details
The National Center for Cultural Competence (NCCC) provides national leadership and contributes to the body of knowledge on cultural and linguistic competency within systems and organizations. Major emphasis is placed on translating evidence into policy and practice for programs and personnel concerned with health and mental health care delivery, administration, education and advocacy.
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Office of Minority Health (OMH)
- (U.S. Department of Health and Human Services (HHS))
Details
The mission of the Office of Minority Health (OMH) is to improve and protect the health of racial and ethnic minority populations through the development of health policies and programs that will eliminate health disparities. Detailed information on cultural competency can be found on this site.
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Roundtable on Health Literacy
- (National Academy of Medicine)
Details
This Roundtable is comprised of representatives from academia, industry, government, foundations, and associations, as well as from patient and consumer interests.
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Think Cultural Health (TCH)
- (Office of Minority Health (OMH), HHS)
Details
Provides resources and tools to promote cultural and linguistic competency in health care including access to free and accredited continuing education programs.